Warranty Policy-Vintage Arena

Warranty Policy – Vintage Arena

At Vintage Arena, we’re committed to providing our customers with reliable, high-quality refurbished Nokia mobiles. Every device undergoes strict testing before shipment, and to ensure peace of mind, we offer a 6-month limited warranty on all eligible products.

Warranty Coverage

All refurbished Nokia mobile phones purchased from Vintage Arena come with a 6-month warranty from the date of delivery.

The warranty covers:

  • Hardware defects (speaker, mic, charging port, camera, etc.)

  • Software malfunctions or performance issues not caused by customer actions

  • Touchscreen and display malfunctions (not caused by accidental damage)

What’s Not Covered

The warranty does not cover:

  • Physical damage (cracks, dents, scratches, broken screen)

  • Water or liquid damage

  • Battery life reduction over time (normal wear & tear)

  • Issues caused by unauthorized repairs, modifications, or rooting/jailbreaking

  • Damage from misuse, negligence, accidents, or power surges

  • Accessories (chargers, earphones, USB cables, etc.), unless explicitly stated

Warranty Claim Process

  1. Contact us at vintagearena02@gmail.com or call +91 9310363784 within the warranty period.

  2. Provide your order number, purchase receipt, and issue details (photos or videos if possible).

  3. Our team will guide you through basic troubleshooting steps.

  4. If unresolved, ship the device to our service center at your cost.

  5. After inspection, if the issue is covered under warranty, we will repair or replace the device at no extra cost.

Resolution Options

Depending on the inspection results, we may offer:

  • Free repair of the defective part

  • Replacement with another refurbished unit of equal model/value

  • Store credit or partial refund if repair or replacement is not feasible

Important Notes

  • Warranty is valid only for the original purchaser and is non-transferable.

  • Warranty claims are subject to inspection and approval by Vintage Arena’s technical team.

  • Repairs or replacements may take 7–15 business days, depending on part availability.

Contact Us

Trade Name: Vintage Arena
Phone Number: +91 9310363784
Email: vintagearena02@gmail.com
Address: 88/4, Street 1, Block U, Shakarpur, Near Tirupati Girls PG, Laxmi Nagar, Delhi – 110092, India